Return & Refund Policy

You may request a return within 30 calendar days after delivery. Contact us before mailing the item so we can authorize the return and provide the return address and instructions.

Personalized and custom-made items may also be returned within 30 calendar days after delivery, with the same terms as standard items, except where required otherwise by law. If an item arrives damaged, defective, or incorrect, contact us promptly and we will make it right.

For a change-of-mind return, the item should be unused and in its original condition and packaging where practical. We do not charge a restocking fee.

For change-of-mind returns, you are responsible for return shipping. The original outbound shipping charge is not refunded unless required by law.

If an item arrives damaged, defective, or incorrect, contact us promptly. We will cover the appropriate remedy and return shipping when a return is needed, and provide an appropriate refund or replacement, including shipping.

After we receive and inspect an approved return, any refund is issued to the original payment method. Please allow 5–10 business days for us to process the refund, plus any additional time your bank or card issuer needs to post it.

Use our contact page to request authorization before sending anything. Include your order details and the reason for the request. We will provide the return address and instructions after reviewing it.